Alectro Systems Inc.

Warranty

Every Alectro Systems Inc. product comes with a Limited Warranty that, in normal use, the product will be free of any defects in materials or workmanship for a period of five years from its original date of purchase, which is indicated on the purchase receipt.

To guarantee your warranty, all you need to do is keep your purchase receipt from an authorized Alectro Systems retailer. 

Your product is NOT covered under the manufacturer's warranty if:

  1. Your Alectro Systems Inc. products were purchased from an unauthorized retailer.
  2. You have surpassed the warranty period in which your products are covered.
  3. You do not have an original proof-of-purchase for your defective products.

Service

Service for Alectro Systems Inc. products worldwide is handled by Alectro Systems Inc. directly.

While under a valid warranty period, products that are defective due to a manufacturing fault may be returned to Alectro Systems Inc. with prior authorization for service.

Out of warranty items may be returned for a fee, please contact us for an estimate or for more information via email or phone.

To request service, please choose one of the following options below:

Contact by Phone: 1-866-308-2616

Contact by Email: