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Service Contracts

Do you have a service contract on your furnace or appliances? Now you can get one for your church sound and video system. Sometimes when a church has a sound or video problem, they are forced to live with it for a long time because they don't know how much it will cost to repair, and they need approval to spend money. Now for an annual fee which you can include in your budget, you can have peace of mind, and get problems fixed quickly.

Alectro Systems offers service agreements for our customers. You can choose from three different levels of support depending on your requirements.

Level 1


This comes free with every sound and video system we install. It includes:

1) unlimited e-mail and telephone support during normal business hours (this is always free)
2) repairs for equipment still under manufacturer’s warranty, both parts and labour (some items can be shipped to Alectro Systems for repair, onsite service will be provided if required)
3) free onsite repairs for system wiring and interconnections, both parts and labour for up to 2 years after date of installation.
4) loan of replacement equipment if required during warranty repair

Level 2

Level 2 includes 1 visit to the Church per year to:

1) check and repair cables and connectors
2) check and adjust mixer and other electronics
3) check tape deck and CD recorder / player and clean transports
4) check all microphones
5) check and adjust system tuning (EQ)
6) check projector operation and clean filters (you must supply, erect and remove scaffold or ladder if required)

Level 2 also includes:

1) unlimited e-mail and telephone support during normal business hours (this is always free)
2) free labour for any service calls and onsite repairs (parts and offsite repairs are charged extra)
3) loan of replacement equipment if required during repair of original equipment

Level 3

Level 3 includes everything in Level 2 plus it also includes:

1) parts and labour for all audio & video equipment except video projectors older than 5 years

Click here view the contract

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